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S 3170 119th Congress

Stuck On Hold Act

A bill to direct the Secretary of Veterans Affairs to implement an automated system with callback functionality for each customer service telephone line of the Department of Veterans Affairs, and for other purposes.

Official Title as Introduced Congress.gov

Introduced Nov 10, 2025 Latest action Apr 29, 2026 Sponsor: Sen. Kennedy, John [R-LA] Armed Forces and National Security
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Source: Congress.govUpdated 2026-08-03 11:15:40 UTC.

Source-linked procedural record

Bill journey

5 dated records

This is a chronology, not a progress score. Politically.com does not classify stages or infer what comes next. Records sharing a date are grouped because not every source field supplies a time.

Congress.gov Recently refreshed U.S. Senate XML Recently refreshed
Introduction 1 One supplied introduction date.
Official actions 3 3 dated action records.
Committees 1 1 undated relationship.
Amendments 0 No record is cached.
Text versions 1 1 dated, 0 without a supplied date.
House roll calls 0 No exact legislation-key match in the House-vote cache.
Senate roll calls 0 No exact document-key match in the Senate-vote cache.
Related measures 1 1 undated relationship.
Linked law 0 No linked law record is cached; this does not predict outcome.

  1. Official action Congress.gov

    Read twice and referred to the Committee on Veterans' Affairs.

    IntroReferral · Senate

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    Official action Congress.gov

    Introduced in Senate

    IntroReferral · Library of Congress · Code 10000

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    Text version Congress.gov

    Introduced in Senate

    A dated text-version record is available.

    Open text record

  2. Official action Congress.gov

    Committee on Veterans' Affairs. Hearings held.

    Committee · Senate

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View the complete bill journey as an accessible table
Every dated cached record linked to S 3170. Same-date row order does not assert procedural sequence.
Date and timeRecordOfficial detailSource
IntroductionIntroduced Introduced in the Senate. Congress.gov
Official actionRead twice and referred to the Committee on Veterans' Affairs. No additional detail supplied.IntroReferral · Senate Congress.gov
Official actionIntroduced in Senate No additional detail supplied.IntroReferral · Library of Congress · Code 10000 Congress.gov
Text versionIntroduced in Senate A dated text-version record is available. Congress.gov
Official actionCommittee on Veterans' Affairs. Hearings held. No additional detail supplied.Committee · Senate Congress.gov

House roll calls join only on matching Congress, legislation type, and number. Senate roll calls join only on matching source-supplied document type and number, not question text. Committee and related-measure relationships have no date in their relationship records and therefore are counted above but never placed on the chronology.

Congressional Research Service

CRS summary

Introduced in Senate Nov 10, 2025

Stuck On Hold ActThis bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Official documents

Text versions