Proposed rule · 2025-16089

Protecting Consumers From Unauthorized Carrier Changes and Related Unauthorized Charges: Truth-in-Billing and Billing Format

In this Notice of Proposed Rulemaking (NPRM), the Commission seeks comment on whether the current slamming and truth-in-billing rules remain necessary today to protect consumers. The Commission proposes changes to modernize and simplify these rules to reflect the evolution of the telecommunications marketplace, retain core consumer protections against unauthorized carriers switches and charges, and reduce regulatory burdens. The Commission seeks comment on whether the slamming rules remain necessary, and if such rules are necessary, the document proposes to modernize and streamline the current rules consistent with the statutory requirements of section 258 of the Communications Act of 1934, as amended (the Act). The Commission seeks comment on whether the truth-in-billing rules remain necessary and if such rules are necessary, the Commission seeks comment on streamlining them.