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California 20252026

AB 1832

2-1-1 information and referral response system.

Source: Open States / PluralUpdated 2026-09-12 13:12:55 UTC.

Official record

Measure details

Jurisdiction
California
Session
20252026
Chamber
lower
Classification
bill
Subjects
2-1-1informationandreferralresponsesystem
Introduced / first action
2026-02-11 00:00:00

Alternate titles

  • "211" response system.

Source-supplied abstracts

Existing law, the California Emergency Services Act, creates, within the office of the Governor, the Office of Emergency Services (Cal OES) under the supervision of the Director of Emergency Services. Under existing law, Cal OES is responsible for the state's emergency and disaster response services for natural, technological, or man-made disasters and emergencies, including responsibility for activities necessary to prevent, respond to, recover from, and mitigate the effects of emergencies and disasters to people and property, as provided. Existing law vests the Public Utilities Commission (PUC) with regulatory authority over public utilities, including telephone corporations. Existing law requires local public agencies to establish a "9-1-1" emergency telephone number, as specified. Existing law also authorizes a local public agency to establish a nonemergency "3-1-1" telephone system. Under existing federal law, the Federal Communications Commission (FCC) has designated "2-1-1" to be the national abbreviated dialing code to provide access to nonemergency community information and referral services. Pursuant to authority delegated by the FCC to state regulatory bodies and its existing statutory authority, the PUC has established procedures for implementing 2-1-1 dialing in California. This bill would create in the State Treasury the 2-1-1 Fund and, upon appropriation by the Legislature, would require Cal OES to allocate moneys appropriated from the fund to the California 211 Providers Network to be used for, among other things, enhancing critical 2-1-1 system capacity and service quality through core operating support, providing equitable access to 2-1-1 dialing and services, publishing a statewide 2-1-1 community needs data dashboard for use by state agencies, and providing annual reports to Cal OES, as specified. The bill would authorize Cal OES, upon appropriation by the Legislature, to recover its reasonable administrative costs to administer the 2-1-1 Fund, as specified.

Sponsors

Source-supplied history

Actions

  1. Enrolled and presented to the Governor at 3:30 p.m.

    executive-receipt
  2. Senate amendments concurred in. To Engrossing and Enrolling. (Ayes 77. Noes 0.).

    amendment-passage, committee-passage, committee-passage-favorable
  3. In Assembly. Concurrence in Senate amendments pending.

  4. Read third time. Passed. Ordered to the Assembly. (Ayes 39. Noes 0.).

    passage, reading-1, reading-3
  5. Ordered to special consent calendar.

  6. Read second time. Ordered to third reading.

    reading-1, reading-2, reading-3
  7. Read second time and amended. Ordered returned to second reading.

    amendment-passage, reading-1, reading-2
  8. From committee: Amend, and do pass as amended. (Ayes 7. Noes 0.) (August 13).

    amendment-introduction, amendment-passage, committee-passage
  9. In committee: Referred to APPR. suspense file.

    referral-committee
  10. Referred to Com. on APPR.

    referral-committee
  11. Withdrawn from committee.

    withdrawal
  12. From committee: Do pass and re-refer to Com. on E., U & C. (Ayes 9. Noes 0.) (June 23). Re-referred to Com. on E., U & C.

    committee-passage, committee-passage-favorable, referral-committee
  13. From committee chair, with author's amendments: Amend, and re-refer to committee. Read second time, amended, and re-referred to Com. on E.M.

    amendment-introduction, amendment-passage, committee-passage, reading-1, reading-2, referral-committee
  14. Referred to Coms. on E.M. and E., U & C.

    referral-committee
  15. In Senate. Read first time. To Com. on RLS. for assignment.

    reading-1, referral-committee
  16. Read third time. Passed. Ordered to the Senate. (Ayes 72. Noes 0. Page 5227.)

    passage, reading-1, reading-3
  17. Read second time. Ordered to third reading.

    reading-1, reading-2, reading-3
  18. From committee: Do pass. (Ayes 15. Noes 0.) (May 14).

    committee-passage, committee-passage-favorable
  19. In committee: Set, first hearing. Referred to APPR. suspense file.

    referral-committee
  20. Re-referred to Com. on APPR.

    referral-committee
  21. Read second time and amended.

    amendment-passage, reading-1, reading-2
  22. From committee: Amend, and do pass as amended and re-refer to Com. on APPR. (Ayes 9. Noes 0.) (April 15).

    amendment-introduction, amendment-passage, committee-passage, referral-committee
  23. Re-referred to Com. on C. & C.

    referral-committee
  24. From committee chair, with author's amendments: Amend, and re-refer to Com. on C. & C. Read second time and amended.

    amendment-introduction, amendment-passage, committee-passage, reading-1, reading-2, referral-committee
  25. Referred to Com. on C. & C.

    referral-committee
  26. From printer. May be heard in committee March 14.

  27. Read first time. To print.

    reading-1